Privacy Policy

Effective date: [Month DD, YYYY] · Last updated: [Month DD, YYYY]

New Delta Transportation LLC, doing business as KwikRide ("we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through our website and ride-request form, how we use it, and the choices you have.

1. Information We Collect

Information you provide: name, phone number, pickup and drop-off addresses, requested appointment date and time, vehicle preference, and scheduling notes submitted through our "Request a Ride" form or by phone.
Information collected automatically: basic technical data such as browser type and pages visited, which may be collected by our website hosting provider for security and performance purposes.

Please do not submit medical information online. Our website form is for scheduling logistics only. Do not include diagnoses, medical conditions, treatment details, insurance numbers, or other health information. If your transportation needs involve medical details, please call us directly at (608) 893-0778 so we can handle that information appropriately.

2. How We Use Your Information

To schedule, confirm, and provide your transportation services;
To contact you about your ride request (by phone or text);
To maintain records required for billing and business operations;
To improve our services and respond to your questions.

3. How We Share Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only:

With service providers who help us operate the business (e.g., scheduling or form-processing software), who are required to protect your information;
When required by law, regulation, or legal process;
To protect the rights, safety, or property of our passengers, staff, or the public.

4. Consent to Contact

By checking the consent box on our ride-request form, you agree that KwikRide may contact you at the phone number you provide to confirm and coordinate your ride. You may withdraw this consent at any time by contacting us.

5. Data Retention & Security

We keep ride-request information only as long as needed for scheduling, billing, and legal record-keeping requirements. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission over the internet is 100% secure.

6. Your Choices & Rights

You may request access to, correction of, or deletion of the personal information we hold about you;
You may opt out of non-essential communications at any time;
To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. Ride requests for minors must be submitted by a parent or legal guardian.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

New Delta Transportation LLC (KwikRide)
215 S. Century Ave. #136, Waunakee, WI 53597
Phone: (608) 893-0778
Email: newdeltallc@gmail.com

Note for the site owner: this is a general template, not legal advice. Have a Wisconsin attorney or healthcare-compliance professional review it before publishing — especially the sections on data sharing and retention, given that NEMT bookings can be connected to medical care (HIPAA).